earrings  •  bracelets   •  cord necklaces   •  ribbon necklaces

 

about carol  •  fundraisers  •  where to buy  •  ordering  • care tips  •  site info  •  contact 

ordering and policies

One-of-a-kind jewelry
All jewelry shown on this site is unique and one-of-a-kind. Each piece of jewelry is hand fabricated from small quantities of beads and ribbons so no two pieces are exactly the same. If you place an order for an item that is already sold, I will notify you right away. If I can reproduce the item almost exactly, I will. If I can’t, I will offer suggestions or alternatives. It will normally take 5-7 days to make a new item if the materials are on hand. Pieces can be made in similar color palettes with similar colored beads.

Custom made jewelry
If you like my jewelry design style, but can’t find what you want, please keep in mind that I can work with you on a special order. Necklaces, earrings and bracelets can be made to match particular clothing including bridal gowns, bridesmaid dresses, prom dresses or special outfits. I can also incorporate special beads or pieces from your own “broken bead stash” or family treasures.

Returns
Should you be dissatisfied with your item in any way, I will accept returns. An email stating the reason for the return, must be sent to me within 7 days of delivery. Items must be returned to me, unused, undamaged and in the original condition, with original packaging within 7 business days of receiving your email. Once I’ve received the item in the condition described above, I will refund your money the same way I received your order. Unless I agree, I am not responsible for items that are lost or damaged in return mail. Please note that for health reasons, earrings are not returnable or exchangeable. Custom orders are not returnable under any circumstances.

How to order and to pay
To place an order, please call 973 897-7434. You may email me with item descriptions prior to phoning me with payment arrangemenst. I accept Visa, MasterCard and personal checks or money orders. If you pay with a check or a money order, please email me to let me know and I will put the items you want on hold, send you an invoice, and ship once the check has cleared the bank. If I haven’t received a check from you in 7 days, I will release the hold. New Jersey residents must pay a 7% sales tax.

Shipping and handling
Already made jewelry will most likely be sent out within 3 days of receipt of payment. You will receive an email once your item has been shipped. Shipment will be made via USPS, but can be sent via FedEX or UPS if you wish. I can give you a shipping cost before you make payment. Contact me and let me know. Most custom orders will be shipped within three weeks once we have agreed on the piece.

Shipping costs are non-refundable. C.O.D. return shipments are not accepted.

International Orders
International orders can not be accepted at this time.

Privacy Policy
Your privacy is important to me. I use the information collected from an order only to complete the order. I do not share the information with outside parties, except that which is authorized. I use return email addresses to answer the email I receive and to provide occasional customer promotions and specials related to my site only. Addresses are not used for any other purpose and not shared with outside parties.

copyright © small indulgences. all rights reserved                                          .