ordering
and policies
One-of-a-kind
jewelry
All
jewelry shown on this site is unique and one-of-a-kind.
Each piece of jewelry is hand fabricated from small quantities
of beads
and ribbons so no two pieces are exactly the same.
If you place an order for an item that is already sold, I will
notify
you
right away. If I can reproduce the item almost exactly, I will.
If I can’t,
I will offer suggestions or alternatives. It will normally
take 5-7 days to make a new item if the materials are on hand.
Pieces
can
be made in similar color palettes with similar colored beads.
Custom made jewelry
If
you like my jewelry design style, but can’t find what you
want, please keep in mind that I can work with you on a special order.
Necklaces, earrings and bracelets can be made to match particular
clothing including bridal gowns, bridesmaid dresses, prom dresses
or special outfits. I can also incorporate special beads or pieces
from your own “broken bead stash” or family treasures.
Returns
Should
you be dissatisfied with your item in any way, I will accept
returns. An email stating the reason for
the return, must be sent
to me within 7 days of delivery. Items must be returned to
me, unused, undamaged and in the original condition, with original
packaging
within 7 business days of receiving your email. Once I’ve
received the item in the condition described above, I will
refund your money
the same way I received your order. Unless I agree, I am not
responsible for items that are lost or damaged in return mail.
Please note
that for health reasons, earrings are not returnable or exchangeable.
Custom orders are not returnable under any circumstances.
How to order and to pay
To
place an order, please call 973 897-7434. You may email me with
item descriptions prior to phoning me with payment
arrangemenst.
I
accept Visa, MasterCard and personal checks or money orders.
If you pay with a check or a money order, please email me to
let me know and I will
put the items you want on hold, send you an invoice, and ship
once the check has cleared the bank. If I haven’t received
a check from you in 7 days, I will release the hold. New Jersey
residents
must pay a 7% sales tax.
Shipping and handling
Already
made jewelry will most likely be sent out within 3 days of receipt
of payment. You will receive an email once your item has
been shipped. Shipment will be made via USPS, but can be sent
via FedEX or UPS if you wish. I can give you a shipping cost before
you make payment. Contact me and let me know. Most custom orders
will be shipped within three weeks once we have agreed on the piece.
Shipping costs are non-refundable. C.O.D. return shipments are not
accepted.
International Orders
International orders can not be accepted at this time.
Privacy Policy
Your privacy is important to me. I use the information collected
from an order only to complete the order. I do not share the information
with outside parties, except that which is authorized. I use return
email addresses to answer the email I receive and to provide occasional
customer promotions and specials related to my site only. Addresses
are not used for any other purpose and not shared with outside parties.